Refund policy

Money Back Guarantee Return Policy

If you are unsatisfied with our product, we offer a 90-day money-back guarantee. We will provide a shipping label and you must return the unused portion within thirty (90) days from the date that the product was originally ordered to obtain a full product refund (minus initial shipping charges). To obtain a full refund, your return must be approved and postmarked within thirty (90) days from the date that the product was originally ordered.

 

The following terms apply for all returned items:

 

• To return a product for an exchange or full refund, simply email us at care@eatingright.com and you will be given a Return Merchandise Authorization (RMA) number and a return shipping label via email.

• We cannot process or refund packages marked "Return to Sender."

• Refunds will be issued to the original credit card or method of payment that was charged when ordering the product. Refunds cannot be processed to alternate cards or different forms of payment.

• Shipping charges are not refundable in any case.

 

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. After the shipping department receives your return, it generally takes your financial institution 7-10 business days to credit your refund. For some banks, it may take up to 30 days to reflect in your account.

 

It is important that you submit your return or refund request in accordance with this Section. Right Nutrition reserves the right to deny a refund or return request if you have violated these Terms and Conditions, if Right Nutrition has reason to believe you have engaged in fraudulent or illegal activity, or if you have not returned the product in accordance with this Section 10.

Returns address: 2080 S Industrial Rd Bldg B, Ste C, Salt Lake City, UT 84104